Compassion and caring seems to be in short supply these days. But Scott and his team (Jennifer and Sandy) showed me just that. I've had countless conversations with both and the compassion from them was just unparalleled.
I had tried working with my progressive condition through four stints of short term disability. Finally my doctors decided that it was time for LTD. My company's private LTD group always made me feel like I caused a problem. They were constantly looking for a way to deny me even though three of my doctors recommended LTD.
A stipulation of my private LTD was to sign up for SSD. The paperwork they sent me was overwhelming and I could not make heads or tails of it.
I was referred to Scott by a friend. The first time I talked with Jennifer it was like a weight was lifted off my shoulders. She understood the stuggle I was going thru with my private LTD and just took over from there with the SSD part. She will answer any and all of your questions. She knows everything. She will call you back; she will email you back always.
My case manager was Sandy and she explained the mountain of paperwork I had been given. She was very patient with me and explained it with great detail. She will stay on the phone with you until all your questions are understood. She is very detailed and I never felt rushed to get off the phone. I came into this process with zero knowledge about it. I would have to rate Sandy's background in this area as a 10. Very satisfied with the excellent client service and my claim was approved immediately.
In my darkest days all I wanted was a kind voice on the other end of the line. I got that with Scott Davis. Many thanks to you guys and you know I will always be grateful.